FAQs & Support

Frequently Asked Questions (FAQs)

When viewing the map, I get the the following message and the map is coming as developer mode with grey background. How do I avoid this?

Google Maps Platform recently made API key mandatory for some regions and scenarios. Please refer How to generate API Key for more details on this and to setup key.

Pricing & License

I have purchased a license for email xxxxx@gmail.com. However I prefer using yyyyy@gmail.com. How do I transfer?

You can reach out to support at the coordinates mentioned below to transfer the license.

Please note the licenses purchased for domain cannot be transferred to other domain. However transferring within the domain is possible.

Got more questions? Reach us through the coordinates below


Please check FAQ above and other documentations before making a support request.

Feel free to contact us for any information, feedback and support.

(You will get an immediate acknowledgement and response within 1 or 2 business days)

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You may also reach us via email at support@jivrus.com